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DRAFT: pending review by a UAE-licensed lawyer. Not final.

Privacy notice

Version draft-2026-11. This notice explains what UNCHRTD Studios does with your personal information when you use this booking site or visit the studio.

Who we are

UNCHRTD Studios is a men's hair studio at RRM Building, Shop 10, Nad Al Sheba 1, Dubai, United Arab Emirates. We decide how the information described here is used. You can reach us on WhatsApp or by phone at +971 50 245 6925.

What we collect

  • Your name and mobile number, so we know who is coming and can reach you about the appointment.
  • Your email address, only if you choose to give it, so we can send a copy of your confirmation.
  • Appointment details: the services, barber, date and time, the status of the booking, and any note you add for your barber.
  • Payment records: the amount, the tip if any, and whether it was cash or card, noted by us after your visit. We do not take payment online and we never see or store card numbers.
  • Your choices: the record of what you agreed to (terms, this notice, the 18+ confirmation, booking messages, and marketing if you opted in), with the date and the policy version.
  • Notes your barber keeps for your next visit, such as the style you had, a colour formula, or an allergy you told us about.
  • Technical records: the IP address and browser type attached to sign-ins and consent records, kept for security and to prevent abuse.

We ask you not to put health or other sensitive details in the booking note unless your barber needs them to serve you safely.

What we use it for

  • To make, change and cancel bookings and to run the appointment diary.
  • To send booking messages: your confirmation, reminders, and changes or cancellations.
  • To send a one-time code when you sign in, so that only you can open your account.
  • To keep accounts of what was paid at the studio.
  • To keep the service secure, for example by limiting repeated sign-in attempts.

We rely on your consent, given when you book or create an account, and on what is necessary to provide the appointment you asked for.

Messages

Booking messages are sent by WhatsApp first, to the mobile number you gave. If WhatsApp cannot deliver, we may send the same message by SMS. If you gave an email address, a copy may go there too. You can switch booking messages off in your account, but then we cannot remind you about appointments.

We send marketing only if you ticked the separate marketing box. It is never ticked for you, and you can withdraw it at any time in your account or by messaging us.

Cookies

The site uses one essential cookie that keeps you signed in, and one that remembers your language. There are no advertising cookies and no third-party tracking.

Who we share it with

We do not sell your information. We share it only with the service providers that the site needs in order to run, such as hosting and message delivery, and only for the purposes above. Some providers may process information outside the UAE; where they do, we require them to protect it. We may also disclose information where the law requires it.

How long we keep it

  • Your profile, booking history and barber notes are kept while you remain a client.
  • If you delete your account, your name, mobile number, email and barber notes are removed, future bookings are cancelled, and stored message contents are redacted. Booking and payment rows stay, with no identity attached, because we must keep financial records.
  • We intend to remove the details of clients who have not visited for three years.

Your rights

You can:

  • See your information in your account, and download a copy from the account page.
  • Correct your name or email in your account, or ask us to correct anything else.
  • Erase your account from the account page. This cannot be undone.
  • Withdraw consent to booking messages or marketing at any time.
  • Ask us a question or complain about how your information is handled, on WhatsApp or by phone at +971 50 245 6925.

If you booked as a guest without an account, message us from the mobile number you booked with and we will do the same for you.

Age

Accounts and online bookings are for people aged 18 or over. A parent or guardian can book on behalf of someone younger and should be present for the visit.

Changes

If we change this notice we will publish the new version here with a new version number, and ask for your agreement again where the change needs it.